Privacy Policy

What We Collect

When you use the contact form on this site, we receive the details you choose to provide, such as your name, email address, and the content of your message. This information is sent directly to us for the purpose of responding to your enquiry. In addition, every time you visit the platform, our web server automatically records technical data. This includes your IP address, the type of browser you are using, the pages you view, and the time of your visit. This is standard practice for all websites.

Why We Hold This Data

The information you submit through the contact form is held so that we can answer your questions, address any concerns, and provide the assistance you request. Without this data, we would be unable to reply to you or resolve any issues you raise. Technical data such as your IP address and browser type is used to maintain the security and stability of the site. It helps us understand how visitors use the platform, detect and prevent fraudulent activity, and ensure that the website functions correctly for all users.

Who We Share Data With

We share limited data with trusted service providers who help us run the site, such as analytics companies and hosting providers. These partners act strictly on our instructions and are bound by confidentiality. They do not use your data for their own purposes. We never sell your personal information to third parties. The only sharing that occurs is necessary for the operation of the platform, such as storing data or analysing traffic patterns. We do not disclose your details to advertisers or any other external parties without your consent.

How Long We Keep Records

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. This means that contact form enquiries are kept for a reasonable period to allow us to handle your request, and technical logs are kept for a shorter time for security monitoring. When the data is no longer needed, it is securely deleted or anonymised. We do not keep records indefinitely, and we take steps to ensure that any information we hold is destroyed in a way that protects your privacy.

Cookies and Your Choices

This site uses cookies to improve your browsing experience. Cookies are small files stored on your device that remember your preferences and help us analyse site traffic. They make navigation smoother and enable certain features to work as intended. If you choose to disable cookies in your browser, you can still use the platform, but some functions may not operate fully. For example, you might need to re-enter information more often, and certain personalised features may be unavailable. The core experience remains accessible.

Your Data Rights

You have the right to request a copy of the personal data we hold about you. If you would like to review this information, simply contact us through the contact page on the site. We will provide the data in a clear and readable format. You may also ask us to delete your personal data at any time. Once we receive your request, we will remove the information we hold about you, unless we are legally required to keep it. We will confirm the deletion once it has been completed.

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